Tourist Information Agent

Tourisme Montérégie

August 22, 2017


Tourist information agent is under the supervision of the person in charge of the service and also the administration director.

The responsibilities are:
• Be informed and knowledgeable about the new developments and relevant changes in the region.

• Promote and present the different tourism products and services of the region.
• Research touristic information, provide knowledgeable service and respond to the clients’ needs and demands in person, via telephone and through e-mail while giving an excellent customer service.

• Prepare the touristic documentation required (mailing tourist guides or maps to clients).

• Do inventory of the information resources (example: tourist and bike maps, tourist guides and etc.), place information material such as brochures in displays.

• Provide support to the administration team and to the supervisor of the reception in all its functions.

• Answer the phone at all times.

• Participate actively and positively in team activities.

• All other responsibilities related to the job.


Knowledge of the region, initiative, autonomy, good customer service skills, team work and bilingual.

Contact : Anik Létourneau Hogan